Returns & Exchanges
At Rue de Verneuil, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer a 14-day return window from the date of delivery for all items in their original, unused condition.
Initiate Your Request
Log into our returns portal with your order number and email address to select the items you wish to send back.
Package Your Items
Place the items in their original packaging, ensuring all tags are attached and the product is securely protected for transit.
Ship the Return
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location.
Receive Your Refund
Once our atelier inspects the return, a refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing